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Email Provider DNS Settings and Device Setup Guide – Android, iOS, Mac, and Windows

Table of Contents

Getting your email working correctly across all your devices is not just about entering a username and password. It requires the right IMAP server settings, the right ports, the right DNS records on your domain, and — for security — the right authentication method.

This guide covers every major email provider used by small businesses and professionals. For each provider you will find: the exact IMAP/SMTP settings, the DNS records you need to set up for your domain, and step-by-step setup instructions for Android, iOS, Mac (Apple Mail), and Windows (Outlook and Windows Mail).

Quick Answer: IMAP lets you access the same emails on all your devices simultaneously. DNS records (MX, SPF, DKIM, DMARC) control how email flows to and from your domain. You need both configured correctly for professional, reliable email.

What Are IMAP, SMTP, and DNS Settings -- and Why Do All Three Matter?

IMAP, SMTP, and DNS Settings

Before setting up email on any device, it helps to understand what each setting does:

  • IMAP (Incoming Mail): Connects your device to the mail server to read emails. Port 993 with SSL is the universal standard.
  • SMTP (Outgoing Mail): Sends emails from your device through your provider’s mail server. Port 587 (STARTTLS) is the modern standard.
  • MX Record (DNS): Tells the world which mail server receives email for your domain. Without this, no one can email you.
  • SPF Record (DNS): Lists the servers authorised to send email on your behalf. Without this, your emails may be rejected as spam.
  • DKIM Record (DNS): Adds a digital signature to outgoing email to prove it was not tampered with.
  • DMARC Record (DNS): Enforces SPF and DKIM and tells receiving servers what to do when a check fails.

Your IMAP/SMTP settings affect device access. Your DNS records affect whether emails arrive and are trusted. You need both working correctly.

Which Email Ports and Encryption Types Should You Use?

Always use the modern, encrypted ports. Here is the definitive reference:

Best Practice:  Use IMAP port 993 (SSL/TLS) for incoming and SMTP port 587 (STARTTLS) for outgoing on every provider and every device. Never use port 25 in an email client — it is for server-to-server communication only.

What Are the IMAP and SMTP Server Settings for Every Major Email Provider?

IMAP and SMTP Server Settings for Every Major Email Provider
Use this master reference table before setting up email on any device. All values are current as of May 2025.
Provider IMAP Server IMAP Port SMTP Server SMTP Port SSL
Google Workspace / Gmail imap.gmail.com 993 smtp.gmail.com 587 / 465 Yes
Microsoft 365 / Outlook outlook.office365.com 993 smtp.office365.com 587 Yes
Zoho Mail imap.zoho.com 993 smtp.zoho.com 587 / 465 Yes
Titan Email imap.titan.email 993 smtp.titan.email 587 / 465 Yes
Fastmail imap.fastmail.com 993 smtp.fastmail.com 587 / 465 Yes
Yahoo Mail imap.mail.yahoo.com 993 smtp.mail.yahoo.com 587 / 465 Yes
cPanel / Shared Hosting mail.yourdomain.com 993 mail.yourdomain.com 587 / 465 Yes
Namecheap Private Email mail.privateemail.com 993 mail.privateemail.com 587 / 465 Yes
Hostinger Email imap.hostinger.com 993 smtp.hostinger.com 587 / 465 Yes
GoDaddy Workspace Email imap.secureserver.net 993 smtpout.secureserver.net 587 / 465 Yes
ProtonMail (Bridge) 127.0.0.1 (via Bridge app) 1143 127.0.0.1 (via Bridge app) 1025 Bridge
iCloud Mail imap.mail.me.com 993 smtp.mail.me.com 587 Yes
Amazon SES (SMTP relay) email-smtp.[region].amazonaws.com 587 email-smtp.[region].amazonaws.com 587 Yes
Mailgun (SMTP relay) N/A (sending only) N/A smtp.mailgun.org 587 / 465 Yes
SendGrid (SMTP relay) N/A (sending only) N/A smtp.sendgrid.net 587 / 465 Yes

Note:  For cPanel and shared hosting providers, replace ‘mail.yourdomain.com’ with your actual domain name. The server hostname is always your own domain — not the hosting company’s domain.

What DNS Records Do You Need for Each Email Provider?

DNS Records Do You Need for Each Email Provider
These records must be added to your domain’s DNS zone, either at your domain registrar (Namecheap, GoDaddy, Cloudflare) or your hosting provider’s DNS panel. Log in to your DNS management dashboard and add each record exactly as shown.
Provider MX Record SPF include: DKIM Selector Hint DMARC Required?
Google Workspace ASPMX.L.GOOGLE.COM (pri 1) _spf.google.com google._domainkey Yes (p=none min)
Microsoft 365 yourdomain.mail.protection.outlook.com spf.protection.outlook.com selector1/_domainkey Yes (p=none min)
Zoho Mail mx.zoho.com (pri 10) zoho.com zoho._domainkey Recommended
Titan Email mx1.titan.email (pri 10) titan.email auto-generated Recommended
Fastmail in1-smtp.messagingengine.com spf.messagingengine.com fm1._domainkey Recommended
cPanel Hosting mail.yourdomain.com your hosting server IP default._domainkey Recommended
Hostinger mx1.hostinger.com spf.hostinger.com hmail._domainkey Recommended
GoDaddy smtp.secureserver.net secureserver.net default._domainkey Recommended

Warning:  Never have two MX records pointing to different providers at the same time. This splits incoming email between two servers and causes random delivery failures. Delete old MX records before adding new ones.

How Do You Set Up Google Workspace / Gmail on All Devices?

You Set Up Google Workspace Gmail on All Devices

What DNS Records Does Google Workspace / Gmail Require?

Add the following DNS records to your domain registrar or DNS provider before configuring email on any device:
Setting DNS Value
MX Record (pri 1) ASPMX.L.GOOGLE.COM
MX Record (pri 5) ALT1.ASPMX.L.GOOGLE.COM
MX Record (pri 5) ALT2.ASPMX.L.GOOGLE.COM
MX Record (pri 10) ALT3.ASPMX.L.GOOGLE.COM
MX Record (pri 10) ALT4.ASPMX.L.GOOGLE.COM
SPF TXT Record v=spf1 include:_spf.google.com ~all
DKIM Generated in Admin Console > Apps > Gmail > Authenticate Email
DMARC v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com

Note:  If you have 2-Step Verification enabled on your Google account, you MUST generate an App Password at myaccount.google.com/apppasswords and use that instead of your regular password.

What Are the IMAP and SMTP Settings for Google Workspace / Gmail?

Setting Value
Account Type IMAP
Incoming Server imap.gmail.com
Incoming Port 993
Incoming SSL SSL/TLS (required)
Outgoing Server smtp.gmail.com
Outgoing Port 587 (STARTTLS) or 465 (SSL)
Outgoing SSL STARTTLS or SSL/TLS
Username your full Gmail address (e.g. you@gmail.com)
Password App Password (if 2FA enabled) or Google account password

Android Setup (Gmail App / Samsung Email)

Android Setup (Gmail App Samsung Email)

Android Setup (Gmail App / Samsung Email)

Android (Gmail App / Samsung Email) — Google Workspace / Gmail

  1. Open Settings on your Android device.
  2. Tap Accounts & Backup (or Accounts on some devices) > Add Account.
  3. Select Other (or IMAP / Email) from the account type list.
  4. Enter your full email address and tap Next.
  5. Select IMAP when prompted to choose the account type.
  6. Incoming mail server: Enter imap.gmail.com | Port: 993
  7. Set Security Type to SSL/TLS. Enter your username and password. Tap Next.
  8. Outgoing mail server (SMTP): Enter smtp.gmail.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Set Security Type to STARTTLS or SSL/TLS. Require Sign-In: Yes. Tap Next.
  10. Choose sync frequency and notification preferences. Tap Done.

iOS / iPadOS iOS & iPadOS Setup (Apple Mail)

iOS / iPadOS (Apple Mail) — Google Workspace / Gmail

  1. Open Settings on your iPhone or iPad.
  2. Scroll down and tap Mail > Accounts > Add Account.
  3. Tap Other at the bottom of the provider list.
  4. Tap Add Mail Account. Enter your Name, Email Address, Password, and Description.
  5. Tap Next. iOS will attempt auto-configuration. If it fails, select IMAP.
  6. Incoming Mail Server: Host Name: imap.gmail.com | Port: 993
  7. Username: your full email address. Password: your email password. Tap Next.
  8. Outgoing Mail Server (SMTP): Host Name: smtp.gmail.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Username and Password: same as incoming. Tap Next, then Save.
  10. To verify SSL: go to Settings > Mail > Accounts > [Your Account] > Account > Advanced. Confirm Use SSL is ON for both incoming and outgoing.

macOS macOS Setup (Apple Mail)

macOS (Apple Mail) — Google Workspace / Gmail

  1. Open the Mail app on your Mac. Go to Mail > Add Account (or File > Add Account).
  2. Select Other Mail Account and click Continue.
  3. Enter your full name, email address, and password. Click Sign In.
  4. If auto-configuration fails, manually enter the account details.
  5. Incoming Mail Server: imap.gmail.com | Port: 993
  6. Account Type: IMAP. Username: full email address. Click Next.
  7. Outgoing Mail Server (SMTP): smtp.gmail.com | Port: 587 (STARTTLS) or 465 (SSL)
  8. Username and Password: same credentials. Click Next, then Done.
  9. To verify SSL: in Mail go to Mail > Settings > Accounts > [Account] > Server Settings. Confirm Use TLS/SSL is checked for both incoming and outgoing servers.



Windows Windows Setup -- Outlook Desktop

Windows — Outlook Desktop (Microsoft 365 / Outlook 2021/2024) — Google Workspace / Gmail

  1. Open Outlook. Click File > Add Account.
  2. Enter your email address. Click Advanced Options > Let me set up my account manually. Click Connect.
  3. Select IMAP from the account type list.
  4. Incoming (IMAP) server: imap.gmail.com | Port: 993 | Encryption: SSL/TLS
  5. Outgoing (SMTP) server: smtp.gmail.com | Port: 587 (STARTTLS) or 465 (SSL) | Encryption: STARTTLS
  6. Click Next. Enter your password and click Connect.
  7. If prompted for authentication, enter your full email address as the username.
  8. Click Done. Outlook will test the connection and complete the account setup.

Windows Setup -- Windows Mail App (Built-In)

Windows — Windows Mail App (built-in) — Google Workspace / Gmail

  1. Open the Mail app on Windows. Click the Settings gear icon.
  2. Click Manage Accounts > Add Account.
  3. Select Advanced Setup at the bottom of the provider list.
  4. Select Internet Email.
  5. Fill in Account Name (display name), Your Name, and Email Address.
  6. Incoming email server: imap.gmail.com | Port: 993
  7. Account type: IMAP4. Username: full email. Password: your password.
  8. Outgoing (SMTP) server: smtp.gmail.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Check: Outgoing server requires authentication. Use same username and password for sending. Require SSL for incoming. Require SSL for outgoing.
  10. Click Sign In. The account will be verified and added.

How Do You Set Up Microsoft 365 / Outlook.com on All Devices?

Set Up Microsoft 365 Outlook.com on All Devices

What DNS Records Does Microsoft 365 / Outlook.com Require?

Add the following DNS records to your domain registrar or DNS provider before configuring email on any device:

Setting DNS Value
MX Record yourdomain.mail.protection.outlook.com (priority 0)
SPF TXT Record v=spf1 include:spf.protection.outlook.com ~all
DKIM Enable in Microsoft Defender > Email Authentication > DKIM
Autodiscover CNAME: autodiscover.yourdomain.com → autodiscover.outlook.com
DMARC v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
Note: Microsoft 365 supports the Exchange account type natively in Outlook desktop and iOS/Android Mail apps — this is preferred over IMAP as it also syncs Calendar and Contacts automatically.

What Are the IMAP and SMTP Settings for Microsoft 365 / Outlook.com?

Setting Value
Account Type IMAP (or use Exchange/Microsoft 365 account type)
Incoming Server outlook.office365.com
Incoming Port 993
Incoming SSL SSL/TLS (required)
Outgoing Server smtp.office365.com
Outgoing Port 587
Outgoing SSL STARTTLS (required)
Username your full Microsoft 365 email address
Password Microsoft account password or App Password if MFA is enabled

Android Android Setup (Gmail App / Samsung Email)

Android (Gmail App / Samsung Email) — Zoho Mail

  1. Open Settings on your Android device.
  2. Tap Accounts & Backup (or Accounts on some devices) > Add Account.
  3. Select Other (or IMAP / Email) from the account type list.
  4. Enter your full email address and tap Next.
  5. Select IMAP when prompted to choose the account type.
  6. Incoming mail server: Enter imap.zoho.com | Port: 993
  7. Set Security Type to SSL/TLS. Enter your username and password. Tap Next.
  8. Outgoing mail server (SMTP): Enter smtp.zoho.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Set Security Type to STARTTLS or SSL/TLS. Require Sign-In: Yes. Tap Next.
  10. Choose sync frequency and notification preferences. Tap Done.

iOS / iPadOS iOS & iPadOS Setup (Apple Mail)

iOS / iPadOS (Apple Mail) — Zoho Mail

  1. Open Settings on your iPhone or iPad.
  2. Scroll down and tap Mail > Accounts > Add Account.
  3. Tap Other at the bottom of the provider list.
  4. Tap Add Mail Account. Enter your Name, Email Address, Password, and Description.
  5. Tap Next. iOS will attempt auto-configuration. If it fails, select IMAP.
  6. Incoming Mail Server: Host Name: imap.zoho.com | Port: 993
  7. Username: your full email address. Password: your email password. Tap Next.
  8. Outgoing Mail Server (SMTP): Host Name: smtp.zoho.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Username and Password: same as incoming. Tap Next, then Save.
  10. To verify SSL: go to Settings > Mail > Accounts > [Your Account] > Account > Advanced. Confirm Use SSL is ON for both incoming and outgoing.

macOS macOS Setup (Apple Mail)

macOS (Apple Mail) — Zoho Mail

  1. Open the Mail app on your Mac. Go to Mail > Add Account (or File > Add Account).
  2. Select Other Mail Account and click Continue.
  3. Enter your full name, email address, and password. Click Sign In.
  4. If auto-configuration fails, manually enter the account details.
  5. Incoming Mail Server: imap.zoho.com | Port: 993
  6. Account Type: IMAP. Username: full email address. Click Next.
  7. Outgoing Mail Server (SMTP): smtp.zoho.com | Port: 587 (STARTTLS) or 465 (SSL)
  8. Username and Password: same credentials. Click Next, then Done.
  9. To verify SSL: in Mail go to Mail > Settings > Accounts > [Account] > Server Settings. Confirm Use TLS/SSL is checked for both incoming and outgoing servers.

Windows Setup -- Outlook Desktop

Windows — Outlook Desktop (Microsoft 365 / Outlook 2021/2024) — Zoho Mail

  1. Open Outlook. Click File > Add Account.
  2. Enter your email address. Click Advanced Options > Let me set up my account manually. Click Connect.
  3. Select IMAP from the account type list.
  4. Incoming (IMAP) server: imap.zoho.com | Port: 993 | Encryption: SSL/TLS
  5. Outgoing (SMTP) server: smtp.zoho.com | Port: 587 (STARTTLS) or 465 (SSL) | Encryption: STARTTLS
  6. Click Next. Enter your password and click Connect.
  7. If prompted for authentication, enter your full email address as the username.
  8. Click Done. Outlook will test the connection and complete the account setup.

Windows Setup -- Windows Mail App (Built-In)

Windows — Windows Mail App (built-in) — Zoho Mail

  1. Open the Mail app on Windows. Click the Settings gear icon.
  2. Click Manage Accounts > Add Account.
  3. Select Advanced Setup at the bottom of the provider list.
  4. Select Internet Email.
  5. Fill in Account Name (display name), Your Name, and Email Address.
  6. Incoming email server: imap.zoho.com | Port: 993
  7. Account type: IMAP4. Username: full email. Password: your password.
  8. Outgoing (SMTP) server: smtp.zoho.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Check: Outgoing server requires authentication. Use same username and password for sending. Require SSL for incoming. Require SSL for outgoing.
  10. Click Sign In. The account will be verified and added.

How Do You Set Up Titan Email on All Devices?

Set Up Titan Email on All Devices
Migration duration depends on the number of user accounts, total data volume, and connection speed between your old and new servers.
These estimates cover the IMAP sync and DNS propagation phases. Phase 1 planning and backup should always be completed at least 5 to 7 days in advance regardless of business size.

What DNS Records Does Titan Email Require?

Add the following DNS records to your domain registrar or DNS provider before configuring email on any device:
Setting DNS Value
MX Record (pri 10) mx1.titan.email
MX Record (pri 20) mx2.titan.email
SPF TXT Record v=spf1 include:titan.email ~all
DKIM Auto-generated — check your Titan admin panel for the TXT record
DMARC v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
Note: Titan Email is often pre-configured when purchased through Namecheap or Hostinger. Check your domain provider’s email settings panel first — the DNS records may already be set.

What Are the IMAP and SMTP Settings for Titan Email?

Setting Value
Account Type IMAP
Incoming Server imap.titan.email
Incoming Port 993
Incoming SSL SSL/TLS (required)
Outgoing Server smtp.titan.email
Outgoing Port 587 (STARTTLS) or 465 (SSL)
Outgoing SSL STARTTLS or SSL/TLS
Username your full Titan email address
Password your Titan account password

Android Android Setup (Gmail App / Samsung Email)

Android (Gmail App / Samsung Email) — Titan Email

  1. Open Settings on your Android device.
  2. Tap Accounts & Backup (or Accounts on some devices) > Add Account.
  3. Select Other (or IMAP / Email) from the account type list.
  4. Enter your full email address and tap Next.
  5. Select IMAP when prompted to choose the account type.
  6. Incoming mail server: Enter imap.titan.email | Port: 993
  7. Set Security Type to SSL/TLS. Enter your username and password. Tap Next.
  8. Outgoing mail server (SMTP): Enter smtp.titan.email | Port: 587 (STARTTLS) or 465 (SSL)
  9. Set Security Type to STARTTLS or SSL/TLS. Require Sign-In: Yes. Tap Next.
  10. Choose sync frequency and notification preferences. Tap Done.

iOS / iPadOS iOS & iPadOS Setup (Apple Mail)

iOS / iPadOS (Apple Mail) — Titan Email

  1. Open Settings on your iPhone or iPad.
  2. Scroll down and tap Mail > Accounts > Add Account.
  3. Tap Other at the bottom of the provider list.
  4. Tap Add Mail Account. Enter your Name, Email Address, Password, and Description.
  5. Tap Next. iOS will attempt auto-configuration. If it fails, select IMAP.
  6. Incoming Mail Server: Host Name: imap.titan.email | Port: 993
  7. Username: your full email address. Password: your email password. Tap Next.
  8. Outgoing Mail Server (SMTP): Host Name: smtp.titan.email | Port: 587 (STARTTLS) or 465 (SSL)
  9. Username and Password: same as incoming. Tap Next, then Save.
  10. To verify SSL: go to Settings > Mail > Accounts > [Your Account] > Account > Advanced. Confirm Use SSL is ON for both incoming and outgoing.

macOS Setup (Apple Mail)

macOS (Apple Mail) — Titan Email

  1. Open the Mail app on your Mac. Go to Mail > Add Account (or File > Add Account).
  2. Select Other Mail Account and click Continue.
  3. Enter your full name, email address, and password. Click Sign In.
  4. If auto-configuration fails, manually enter the account details.
  5. Incoming Mail Server: imap.titan.email | Port: 993
  6. Account Type: IMAP. Username: full email address. Click Next.
  7. Outgoing Mail Server (SMTP): smtp.titan.email | Port: 587 (STARTTLS) or 465 (SSL)
  8. Username and Password: same credentials. Click Next, then Done.
  9. To verify SSL: in Mail go to Mail > Settings > Accounts > [Account] > Server Settings. Confirm Use TLS/SSL is checked for both incoming and outgoing servers.

Windows Setup -- Outlook Desktop

Windows — Outlook Desktop (Microsoft 365 / Outlook 2021/2024) — Titan Email

  1. Open Outlook. Click File > Add Account.
  2. Enter your email address. Click Advanced Options > Let me set up my account manually. Click Connect.
  3. Select IMAP from the account type list.
  4. Incoming (IMAP) server: imap.titan.email | Port: 993 | Encryption: SSL/TLS
  5. Outgoing (SMTP) server: smtp.titan.email | Port: 587 (STARTTLS) or 465 (SSL) | Encryption: STARTTLS
  6. Click Next. Enter your password and click Connect.
  7. If prompted for authentication, enter your full email address as the username.
  8. Click Done. Outlook will test the connection and complete the account setup.

Windows Setup -- Windows Mail App (Built-In)

Windows — Windows Mail App (built-in) — Titan Email

  1. Open the Mail app on Windows. Click the Settings gear icon.
  2. Click Manage Accounts > Add Account.
  3. Select Advanced Setup at the bottom of the provider list.
  4. Select Internet Email.
  5. Fill in Account Name (display name), Your Name, and Email Address.
  6. Incoming email server: imap.titan.email | Port: 993
  7. Account type: IMAP4. Username: full email. Password: your password.
  8. Outgoing (SMTP) server: smtp.titan.email | Port: 587 (STARTTLS) or 465 (SSL)
  9. Check: Outgoing server requires authentication. Use same username and password for sending. Require SSL for incoming. Require SSL for outgoing.
  10. Click Sign In. The account will be verified and added.

How Do You Set Up Fastmail on All Devices?

Set Up Fastmail on All Devices

What DNS Records Does Fastmail Require?

Add the following DNS records to your domain registrar or DNS provider before configuring email on any device:
Setting DNS Value
MX Record (pri 10) in1-smtp.messagingengine.com
MX Record (pri 20) in2-smtp.messagingengine.com
SPF TXT Record v=spf1 include:spf.messagingengine.com ~all
DKIM fm1._domainkey, fm2._domainkey, fm3._domainkey — generated in Fastmail settings
DMARC v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
Note: Fastmail requires an App Password for third-party email clients. Generate one at Settings > Password & Security > App Passwords. Your regular login password will not work in external clients.

What Are the IMAP and SMTP Settings for Fastmail?

Setting Value
Account Type IMAP
Incoming Server imap.fastmail.com
Incoming Port 993
Incoming SSL SSL/TLS (required)
Outgoing Server smtp.fastmail.com
Outgoing Port 587 (STARTTLS) or 465 (SSL)
Outgoing SSL STARTTLS or SSL/TLS
Username your full Fastmail email address
Password App Password generated at fastmail.com/settings (not your login password)

Android Android Setup (Gmail App / Samsung Email)

Android (Gmail App / Samsung Email) — Fastmail

  1. Open Settings on your Android device.
  2. Tap Accounts & Backup (or Accounts on some devices) > Add Account.
  3. Select Other (or IMAP / Email) from the account type list.
  4. Enter your full email address and tap Next.
  5. Select IMAP when prompted to choose the account type.
  6. Incoming mail server: Enter imap.fastmail.com | Port: 993
  7. Set Security Type to SSL/TLS. Enter your username and password. Tap Next.
  8. Outgoing mail server (SMTP): Enter smtp.fastmail.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Set Security Type to STARTTLS or SSL/TLS. Require Sign-In: Yes. Tap Next.
  10. Choose sync frequency and notification preferences. Tap Done.

iOS / iPadOS iOS & iPadOS Setup (Apple Mail)

iOS / iPadOS (Apple Mail) — Fastmail

  1. Open Settings on your iPhone or iPad.
  2. Scroll down and tap Mail > Accounts > Add Account.
  3. Tap Other at the bottom of the provider list.
  4. Tap Add Mail Account. Enter your Name, Email Address, Password, and Description.
  5. Tap Next. iOS will attempt auto-configuration. If it fails, select IMAP.
  6. Incoming Mail Server: Host Name: imap.fastmail.com | Port: 993
  7. Username: your full email address. Password: your email password. Tap Next.
  8. Outgoing Mail Server (SMTP): Host Name: smtp.fastmail.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Username and Password: same as incoming. Tap Next, then Save.
  10. To verify SSL: go to Settings > Mail > Accounts > [Your Account] > Account > Advanced. Confirm Use SSL is ON for both incoming and outgoing.

macOS Setup (Apple Mail)

macOS (Apple Mail) — Fastmail

  1. Open the Mail app on your Mac. Go to Mail > Add Account (or File > Add Account).
  2. Select Other Mail Account and click Continue.
  3. Enter your full name, email address, and password. Click Sign In.
  4. If auto-configuration fails, manually enter the account details.
  5. Incoming Mail Server: imap.fastmail.com | Port: 993
  6. Account Type: IMAP. Username: full email address. Click Next.
  7. Outgoing Mail Server (SMTP): smtp.fastmail.com | Port: 587 (STARTTLS) or 465 (SSL)
  8. Username and Password: same credentials. Click Next, then Done.
  9. To verify SSL: in Mail go to Mail > Settings > Accounts > [Account] > Server Settings. Confirm Use TLS/SSL is checked for both incoming and outgoing servers.

Windows Setup -- Outlook Desktop

Windows — Outlook Desktop (Microsoft 365 / Outlook 2021/2024) — Fastmail

  1. Open Outlook. Click File > Add Account.
  2. Enter your email address. Click Advanced Options > Let me set up my account manually. Click Connect.
  3. Select IMAP from the account type list.
  4. Incoming (IMAP) server: imap.fastmail.com | Port: 993 | Encryption: SSL/TLS
  5. Outgoing (SMTP) server: smtp.fastmail.com | Port: 587 (STARTTLS) or 465 (SSL) | Encryption: STARTTLS
  6. Click Next. Enter your password and click Connect.
  7. If prompted for authentication, enter your full email address as the username.
  8. Click Done. Outlook will test the connection and complete the account setup.

Windows Setup -- Windows Mail App (Built-In)

Windows — Windows Mail App (built-in) — Fastmail

  1. Open the Mail app on Windows. Click the Settings gear icon.
  2. Click Manage Accounts > Add Account.
  3. Select Advanced Setup at the bottom of the provider list.
  4. Select Internet Email.
  5. Fill in Account Name (display name), Your Name, and Email Address.
  6. Incoming email server: imap.fastmail.com | Port: 993
  7. Account type: IMAP4. Username: full email. Password: your password.
  8. Outgoing (SMTP) server: smtp.fastmail.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Check: Outgoing server requires authentication. Use same username and password for sending. Require SSL for incoming. Require SSL for outgoing.
  10. Click Sign In. The account will be verified and added.

How Do You Set Up cPanel / Shared Hosting Email on All Devices?

Set Up cPanel Shared Hosting Email on All Devices

What DNS Records Does cPanel / Shared Hosting Email Require?

Add the following DNS records to your domain registrar or DNS provider before configuring email on any device:
Setting DNS Value
MX Record mail.yourdomain.com (priority 0) — auto-set by cPanel if DNS is local
SPF TXT Record v=spf1 a mx ip4:YOUR_SERVER_IP ~all
DKIM Enable in cPanel > Email > Email Deliverability > Install Suggested Record
DMARC v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
SSL Certificate Enable in cPanel > Email > Email Deliverability (requires valid SSL on server)
Note: If using external DNS (e.g., Cloudflare), cPanel cannot auto-publish records. You must manually copy the MX, SPF, and DKIM records from cPanel’s Email Deliverability page to your external DNS provider.

What Are the IMAP and SMTP Settings for cPanel / Shared Hosting Email?

Setting Value
Account Type IMAP
Incoming Server mail.yourdomain.com (replace with your actual domain)
Incoming Port 993
Incoming SSL SSL/TLS (required)
Outgoing Server mail.yourdomain.com (same as incoming)
Outgoing Port 587 (STARTTLS) or 465 (SSL)
Outgoing SSL STARTTLS or SSL/TLS
Username your full email address (you@yourdomain.com)
Password cPanel email account password set in cPanel > Email Accounts

Android Android Setup (Gmail App / Samsung Email)

Android (Gmail App / Samsung Email) — cPanel / Shared Hosting Email

  1. Open Settings on your Android device.
  2. Tap Accounts & Backup (or Accounts on some devices) > Add Account.
  3. Select Other (or IMAP / Email) from the account type list.
  4. Enter your full email address and tap Next.
  5. Select IMAP when prompted to choose the account type.
  6. Incoming mail server: Enter mail.yourdomain.com  (replace with your actual domain) | Port: 993
  7. Set Security Type to SSL/TLS. Enter your username and password. Tap Next.
  8. Outgoing mail server (SMTP): Enter mail.yourdomain.com  (same as incoming) | Port: 587 (STARTTLS) or 465 (SSL)
  9. Set Security Type to STARTTLS or SSL/TLS. Require Sign-In: Yes. Tap Next.
  10. Choose sync frequency and notification preferences. Tap Done.

iOS / iPadOS iOS & iPadOS Setup (Apple Mail)

iOS / iPadOS (Apple Mail) — cPanel / Shared Hosting Email

  1. Open Settings on your iPhone or iPad.
  2. Scroll down and tap Mail > Accounts > Add Account.
  3. Tap Other at the bottom of the provider list.
  4. Tap Add Mail Account. Enter your Name, Email Address, Password, and Description.
  5. Tap Next. iOS will attempt auto-configuration. If it fails, select IMAP.
  6. Incoming Mail Server: Host Name: mail.yourdomain.com  (replace with your actual domain) | Port: 993
  7. Username: your full email address. Password: your email password. Tap Next.
  8. Outgoing Mail Server (SMTP): Host Name: mail.yourdomain.com  (same as incoming) | Port: 587 (STARTTLS) or 465 (SSL)
  9. Username and Password: same as incoming. Tap Next, then Save.
  10. To verify SSL: go to Settings > Mail > Accounts > [Your Account] > Account > Advanced. Confirm Use SSL is ON for both incoming and outgoing.

macOS Setup (Apple Mail)

macOS (Apple Mail) — cPanel / Shared Hosting Email

  1. Open the Mail app on your Mac. Go to Mail > Add Account (or File > Add Account).
  2. Select Other Mail Account and click Continue.
  3. Enter your full name, email address, and password. Click Sign In.
  4. If auto-configuration fails, manually enter the account details.
  5. Incoming Mail Server: mail.yourdomain.com  (replace with your actual domain) | Port: 993
  6. Account Type: IMAP. Username: full email address. Click Next.
  7. Outgoing Mail Server (SMTP): mail.yourdomain.com  (same as incoming) | Port: 587 (STARTTLS) or 465 (SSL)
  8. Username and Password: same credentials. Click Next, then Done.
  9. To verify SSL: in Mail go to Mail > Settings > Accounts > [Account] > Server Settings. Confirm Use TLS/SSL is checked for both incoming and outgoing servers.

Windows Setup -- Outlook Desktop

Windows — Outlook Desktop (Microsoft 365 / Outlook 2021/2024) — cPanel / Shared Hosting Email

  1. Open Outlook. Click File > Add Account.
  2. Enter your email address. Click Advanced Options > Let me set up my account manually. Click Connect.
  3. Select IMAP from the account type list.
  4. Incoming (IMAP) server: mail.yourdomain.com  (replace with your actual domain) | Port: 993 | Encryption: SSL/TLS
  5. Outgoing (SMTP) server: mail.yourdomain.com  (same as incoming) | Port: 587 (STARTTLS) or 465 (SSL) | Encryption: STARTTLS
  6. Click Next. Enter your password and click Connect.
  7. If prompted for authentication, enter your full email address as the username.
  8. Click Done. Outlook will test the connection and complete the account setup.

Windows Setup -- Windows Mail App (Built-In)

Windows — Windows Mail App (built-in) — cPanel / Shared Hosting Email

  1. Open the Mail app on Windows. Click the Settings gear icon.
  2. Click Manage Accounts > Add Account.
  3. Select Advanced Setup at the bottom of the provider list.
  4. Select Internet Email.
  5. Fill in Account Name (display name), Your Name, and Email Address.
  6. Incoming email server: mail.yourdomain.com  (replace with your actual domain) | Port: 993
  7. Account type: IMAP4. Username: full email. Password: your password.
  8. Outgoing (SMTP) server: mail.yourdomain.com  (same as incoming) | Port: 587 (STARTTLS) or 465 (SSL)
  9. Check: Outgoing server requires authentication. Use same username and password for sending. Require SSL for incoming. Require SSL for outgoing.
  10. Click Sign In. The account will be verified and added.

How Do You Set Up Hostinger Business Email on All Devices?

Set Up Hostinger Business Email on All Devices

What DNS Records Does Hostinger Business Email Require?

Add the following DNS records to your domain registrar or DNS provider before configuring email on any device:
Setting DNS Value
MX Record (pri 10) mx1.hostinger.com
MX Record (pri 20) mx2.hostinger.com
SPF TXT Record v=spf1 include:spf.hostinger.com ~all
DKIM Auto-generated in hPanel > Emails > DNS Records
DMARC v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com

Note:  Hostinger’s hPanel automatically configures DNS records when you create an email account on their platform. Verify records are active under Emails > Email Accounts > DNS Setup.

What Are the IMAP and SMTP Settings for Hostinger Business Email?

Setting Value
Account Type IMAP
Incoming Server imap.hostinger.com
Incoming Port 993
Incoming SSL SSL/TLS (required)
Outgoing Server smtp.hostinger.com
Outgoing Port 587 (STARTTLS) or 465 (SSL)
Outgoing SSL STARTTLS or SSL/TLS
Username your full email address
Password email account password set in hPanel

Android Android Setup (Gmail App / Samsung Email)

Android (Gmail App / Samsung Email) — Hostinger Business Email

  1. Open Settings on your Android device.
  2. Tap Accounts & Backup (or Accounts on some devices) > Add Account.
  3. Select Other (or IMAP / Email) from the account type list.
  4. Enter your full email address and tap Next.
  5. Select IMAP when prompted to choose the account type.
  6. Incoming mail server: Enter imap.hostinger.com | Port: 993
  7. Set Security Type to SSL/TLS. Enter your username and password. Tap Next.
  8. Outgoing mail server (SMTP): Enter smtp.hostinger.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Set Security Type to STARTTLS or SSL/TLS. Require Sign-In: Yes. Tap Next.
  10. Choose sync frequency and notification preferences. Tap Done.

iOS / iPadOS iOS & iPadOS Setup (Apple Mail)

iOS / iPadOS (Apple Mail) — Hostinger Business Email

  1. Open Settings on your iPhone or iPad.
  2. Scroll down and tap Mail > Accounts > Add Account.
  3. Tap Other at the bottom of the provider list.
  4. Tap Add Mail Account. Enter your Name, Email Address, Password, and Description.
  5. Tap Next. iOS will attempt auto-configuration. If it fails, select IMAP.
  6. Incoming Mail Server: Host Name: imap.hostinger.com | Port: 993
  7. Username: your full email address. Password: your email password. Tap Next.
  8. Outgoing Mail Server (SMTP): Host Name: smtp.hostinger.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Username and Password: same as incoming. Tap Next, then Save.
  10. To verify SSL: go to Settings > Mail > Accounts > [Your Account] > Account > Advanced. Confirm Use SSL is ON for both incoming and outgoing.

macOS Setup (Apple Mail)

macOS (Apple Mail) — Hostinger Business Email

  1. Open the Mail app on your Mac. Go to Mail > Add Account (or File > Add Account).
  2. Select Other Mail Account and click Continue.
  3. Enter your full name, email address, and password. Click Sign In.
  4. If auto-configuration fails, manually enter the account details.
  5. Incoming Mail Server: imap.hostinger.com | Port: 993
  6. Account Type: IMAP. Username: full email address. Click Next.
  7. Outgoing Mail Server (SMTP): smtp.hostinger.com | Port: 587 (STARTTLS) or 465 (SSL)
  8. Username and Password: same credentials. Click Next, then Done.
  9. To verify SSL: in Mail go to Mail > Settings > Accounts > [Account] > Server Settings. Confirm Use TLS/SSL is checked for both incoming and outgoing servers.



Windows Setup -- Outlook Desktop

Windows — Outlook Desktop (Microsoft 365 / Outlook 2021/2024) — Hostinger Business Email

  1. Open Outlook. Click File > Add Account.
  2. Enter your email address. Click Advanced Options > Let me set up my account manually. Click Connect.
  3. Select IMAP from the account type list.
  4. Incoming (IMAP) server: imap.hostinger.com | Port: 993 | Encryption: SSL/TLS
  5. Outgoing (SMTP) server: smtp.hostinger.com | Port: 587 (STARTTLS) or 465 (SSL) | Encryption: STARTTLS
  6. Click Next. Enter your password and click Connect.
  7. If prompted for authentication, enter your full email address as the username.
  8. Click Done. Outlook will test the connection and complete the account setup.

Windows Setup -- Windows Mail App (Built-In)

Windows — Windows Mail App (built-in) — Hostinger Business Email

  1. Open the Mail app on Windows. Click the Settings gear icon.
  2. Click Manage Accounts > Add Account.
  3. Select Advanced Setup at the bottom of the provider list.
  4. Select Internet Email.
  5. Fill in Account Name (display name), Your Name, and Email Address.
  6. Incoming email server: imap.hostinger.com | Port: 993
  7. Account type: IMAP4. Username: full email. Password: your password.
  8. Outgoing (SMTP) server: smtp.hostinger.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Check: Outgoing server requires authentication. Use same username and password for sending. Require SSL for incoming. Require SSL for outgoing.
  10. Click Sign In. The account will be verified and added.

How Do You Set Up GoDaddy Workspace / Microsoft 365 (via GoDaddy) on All Devices?

Set Up GoDaddy Workspace Microsoft 365 (via GoDaddy) on All Devices

What DNS Records Does GoDaddy Workspace / Microsoft 365 (via GoDaddy) Require?

Add the following DNS records to your domain registrar or DNS provider before configuring email on any device:
Setting DNS Value
MX Record smtp.secureserver.net (priority 0) — auto-managed by GoDaddy
SPF TXT Record v=spf1 include:secureserver.net ~all
DKIM Configured automatically by GoDaddy for Workspace Email accounts
DMARC v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
Note: GoDaddy often manages DNS automatically. If you have moved your nameservers away from GoDaddy, you must manually add the MX and SPF records to your external DNS provider.

What Are the IMAP and SMTP Settings for GoDaddy Workspace / Microsoft 365 (via GoDaddy)?

Setting Value
Account Type IMAP
Incoming Server imap.secureserver.net
Incoming Port 993
Incoming SSL SSL/TLS (required)
Outgoing Server smtpout.secureserver.net
Outgoing Port 587 or 465
Outgoing SSL SSL/TLS
Username your full GoDaddy email address
Password GoDaddy email account password

Android Android Setup (Gmail App / Samsung Email)

Android (Gmail App / Samsung Email) — GoDaddy Workspace / Microsoft 365 (via GoDaddy)

  1. Open Settings on your Android device.
  2. Tap Accounts & Backup (or Accounts on some devices) > Add Account.
  3. Select Other (or IMAP / Email) from the account type list.
  4. Enter your full email address and tap Next.
  5. Select IMAP when prompted to choose the account type.
  6. Incoming mail server: Enter imap.secureserver.net | Port: 993
  7. Set Security Type to SSL/TLS. Enter your username and password. Tap Next.
  8. Outgoing mail server (SMTP): Enter smtpout.secureserver.net | Port: 587 or 465
  9. Set Security Type to STARTTLS or SSL/TLS. Require Sign-In: Yes. Tap Next.
  10. Choose sync frequency and notification preferences. Tap Done.

iOS / iPadOS iOS & iPadOS Setup (Apple Mail)

iOS / iPadOS (Apple Mail) — GoDaddy Workspace / Microsoft 365 (via GoDaddy)

  1. Open Settings on your iPhone or iPad.
  2. Scroll down and tap Mail > Accounts > Add Account.
  3. Tap Other at the bottom of the provider list.
  4. Tap Add Mail Account. Enter your Name, Email Address, Password, and Description.
  5. Tap Next. iOS will attempt auto-configuration. If it fails, select IMAP.
  6. Incoming Mail Server: Host Name: imap.secureserver.net | Port: 993
  7. Username: your full email address. Password: your email password. Tap Next.
  8. Outgoing Mail Server (SMTP): Host Name: smtpout.secureserver.net | Port: 587 or 465
  9. Username and Password: same as incoming. Tap Next, then Save.
  10. To verify SSL: go to Settings > Mail > Accounts > [Your Account] > Account > Advanced. Confirm Use SSL is ON for both incoming and outgoing.

macOS Setup (Apple Mail)

Windows — Windows Mail App (built-in) — GoDaddy Workspace / Microsoft 365 (via GoDaddy)

  1. Open the Mail app on Windows. Click the Settings gear icon.
  2. Click Manage Accounts > Add Account.
  3. Select Advanced Setup at the bottom of the provider list.
  4. Select Internet Email.
  5. Fill in Account Name (display name), Your Name, and Email Address.
  6. Incoming email server: imap.secureserver.net | Port: 993
  7. Account type: IMAP4. Username: full email. Password: your password.
  8. Outgoing (SMTP) server: smtpout.secureserver.net | Port: 587 or 465
  9. Check: Outgoing server requires authentication. Use same username and password for sending. Require SSL for incoming. Require SSL for outgoing.
  10. Click Sign In. The account will be verified and added.

Windows Setup -- Outlook Desktop

Windows — Outlook Desktop (Microsoft 365 / Outlook 2021/2024) — GoDaddy Workspace / Microsoft 365 (via GoDaddy)

  1. Open Outlook. Click File > Add Account.
  2. Enter your email address. Click Advanced Options > Let me set up my account manually. Click Connect.
  3. Select IMAP from the account type list.
  4. Incoming (IMAP) server: imap.secureserver.net | Port: 993 | Encryption: SSL/TLS
  5. Outgoing (SMTP) server: smtpout.secureserver.net | Port: 587 or 465 | Encryption: STARTTLS
  6. Click Next. Enter your password and click Connect.
  7. If prompted for authentication, enter your full email address as the username.
  8. Click Done. Outlook will test the connection and complete the account setup.

Windows Setup -- Windows Mail App (Built-In)

Windows — Windows Mail App (built-in) — Hostinger Business Email

  1. Open the Mail app on Windows. Click the Settings gear icon.
  2. Click Manage Accounts > Add Account.
  3. Select Advanced Setup at the bottom of the provider list.
  4. Select Internet Email.
  5. Fill in Account Name (display name), Your Name, and Email Address.
  6. Incoming email server: imap.hostinger.com | Port: 993
  7. Account type: IMAP4. Username: full email. Password: your password.
  8. Outgoing (SMTP) server: smtp.hostinger.com | Port: 587 (STARTTLS) or 465 (SSL)
  9. Check: Outgoing server requires authentication. Use same username and password for sending. Require SSL for incoming. Require SSL for outgoing.
  10. Click Sign In. The account will be verified and added.

How Do You Set Up Any Email Provider in Mozilla Thunderbird (Windows and Mac)?

Set Up Any Email Provider in Mozilla Thunderbird (Windows and Mac)

Thunderbird is a free, open-source email client that works on both Windows and macOS and supports every IMAP email provider. It includes an auto-configuration system that detects settings automatically for most providers.

  1. Download and install Mozilla Thunderbird from thunderbird.net.
  2. Open Thunderbird. The Account Setup wizard opens automatically.
  3. Enter your name, email address, and password. Click Continue.
  4. Thunderbird attempts auto-configuration. For major providers (Google, Microsoft, Zoho, Fastmail) it usually succeeds. Click Done if settings are found.
  5. If auto-configuration fails, click Configure Manually. Enter the IMAP and SMTP settings from the master table above.
  6. Set IMAP host, port 993, SSL/TLS. Set SMTP host, port 587, STARTTLS.
  7. Click Re-test to verify the connection. Click Done.
Pro Tip: Thunderbird is the best choice for migrating email between providers, as it can be connected to two IMAP accounts simultaneously and used to drag-and-drop emails from one account to another.

Quick Setup Reference Card -- The Settings You Need at a Glance

GOOGLE WORKSPACE / GMAIL

IMAP: imap.gmail.com : 993 (SSL)

SMTP: smtp.gmail.com : 587 (STARTTLS)

MX: ASPMX.L.GOOGLE.COM (pri 1)

SPF: v=spf1 include:_spf.google.com ~all

MICROSOFT 365 / OUTLOOK

IMAP: outlook.office365.com : 993 (SSL)

SMTP: smtp.office365.com : 587 (STARTTLS)

MX: yourdomain.mail.protection.outlook.com

SPF: include:spf.protection.outlook.com

ZOHO MAIL

IMAP: imap.zoho.com : 993 (SSL)

SMTP: smtp.zoho.com : 587 (STARTTLS)

MX: mx.zoho.com (pri 10)

SPF: v=spf1 include:zoho.com ~all

TITAN EMAIL

IMAP: imap.titan.email : 993 (SSL)

SMTP: smtp.titan.email : 587 (STARTTLS)

MX: mx1.titan.email (pri 10)

SPF: v=spf1 include:titan.email ~all

FASTMAIL

IMAP: imap.fastmail.com : 993 (SSL)

SMTP: smtp.fastmail.com : 587 (STARTTLS)

MX: in1-smtp.messagingengine.com

SPF: v=spf1 include:spf.messagingengine.com ~all

CPANEL / SHARED HOSTING

IMAP: mail.yourdomain.com : 993 (SSL)

SMTP: mail.yourdomain.com : 587 (STARTTLS)

MX: mail.yourdomain.com (pri 0)

SPF: v=spf1 a mx ip4:YOUR_SERVER_IP ~all

HOSTINGER

IMAP: imap.hostinger.com : 993 (SSL)

SMTP: smtp.hostinger.com : 587 (STARTTLS)

MX: mx1.hostinger.com (pri 10)

SPF: v=spf1 include:spf.hostinger.com ~all

GODADDY

IMAP: imap.secureserver.net : 993

SMTP: smtpout.secureserver.net : 587

MX: smtp.secureserver.net (pri 0)

SPF: v=spf1 include:secureserver.net ~all

Need Help Configuring Email on Your Devices?

We configure business email across all platforms — Android, iOS, Mac, and Windows — for teams using Google Workspace, Microsoft 365, Zoho, Titan, Fastmail, cPanel, and more. We also handle DNS setup (MX, SPF, DKIM, DMARC) so your emails arrive every time.

Frequently Asked Questions (FAQs)

What is the difference between IMAP and POP3 for email setup?

IMAP (Internet Message Access Protocol) keeps your emails on the server and syncs them across all your devices — phone, tablet, laptop, and desktop all show the same inbox. POP3 downloads emails to a single device and usually deletes them from the server. Always use IMAP for business email on multiple devices. POP3 is obsolete for modern use cases.

This usually means the authentication failed during setup. The three most common causes are: (1) You used your account login password instead of an App Password when 2FA is enabled — generate an App Password instead. (2) The SMTP or IMAP server hostname is incorrect. (3) The port number or encryption type is wrong. Double-check all settings against the reference table in this guide.

An App Password is a special 16-character password generated by your email provider specifically for use in third-party apps that do not support two-factor authentication (2FA) login flows. Google Workspace, Microsoft 365, Fastmail, and Zoho all require App Passwords if you have 2FA enabled. Generate them in your account security settings — never share them as they bypass your 2FA.

You need at minimum four DNS records: (1) MX record — directs inbound email to your mail provider. (2) SPF TXT record — authorises your mail server to send on your domain’s behalf. (3) DKIM TXT record — adds a cryptographic signature to outgoing mail. (4) DMARC TXT record — enforces authentication policies and sends reports. Without these, your emails are significantly more likely to be marked as spam.

Yes — IMAP server addresses, ports, and SSL settings are the same regardless of which device or app you use. The credentials (username and password / App Password) are also the same. The only difference is how each operating system or app presents the setup interface, which is why this guide provides device-specific step-by-step instructions for each platform.

IMAP configuration only affects how you receive and access email — it does not affect deliverability. If your emails are going to spam, the issue is almost certainly missing or misconfigured DNS records: SPF, DKIM, or DMARC. Check your DNS records using MXToolbox and verify that all three records are correctly published for your domain. See the DNS Settings section of this guide for the correct values per provider.

Most email apps attempt to auto-detect IMAP and SMTP settings by querying your domain’s DNS for SRV and autodiscover/autoconfig records. If this fails, select the manual or advanced setup option and enter the settings from the reference table in this guide. The most common fix is switching from auto-detect to manual entry of the exact server hostname and port number.

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